Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how FASHION TEXTILE OF FLORIDA LLC handles information about visitors and customers of https://fltextile.shop, and applies to everyone who uses our store, including visitors in the European Economic Area, the United Kingdom and the State of California.

1. Who we are — data controller

The data controller responsible for your personal data is FASHION TEXTILE OF FLORIDA LLC, a company based in the United States. You can contact us about anything in this policy, or about your privacy rights, using the details below:

• FASHION TEXTILE OF FLORIDA LLC
• 10751 75th Street, Pinellas Park, FL 33777, USA
• Privacy enquiries: privacy@fltextile.shop
• Phone: +1 571 408 6213 (Mon–Fri, 9am–5pm ET)

2. What we collect

Depending on how you interact with us, we may collect the following categories of personal data:

• Identity and contact details — your name, email address, postal and billing addresses, and phone number.
• Order and payment metadata — the products you buy, order history, transaction amounts and the partial payment information returned to us by our processors. Payments are handled by Stripe and PayPal, and we do not receive or store your full card number, security code or full bank credentials.
• Device and usage data — IP address, browser type and version, device identifiers, pages viewed, referring URLs and how you navigate our store.
• Cookies and similar technologies — data gathered through cookies and comparable tools, as described in our Cookie Policy.
• Communications — the content of messages you send us by email, contact form or social media, and our correspondence with you about orders and support.

Providing certain data, such as your name, delivery address and payment details, is necessary to fulfil an order; without it we cannot process your purchase. Other data, such as marketing preferences, is provided at your option.

3. Legal bases for processing (GDPR)

If you are in the EEA or the UK, we only process your personal data where we have a lawful basis to do so. We rely on the following bases, mapped to the purposes for which we use your data:

Performance of a contract

We process your identity, contact, order and payment data to take and confirm your order, take payment, deliver your products, manage returns and refunds, and provide customer support. This processing is necessary to perform our contract with you.

Legitimate interests

We process usage and order data to operate, secure and improve our store, to understand which products and pages our customers value, to prevent and detect fraud, and to keep our business records. We balance these legitimate interests against your rights and only rely on this basis where your interests do not override ours.

Consent

We rely on your consent to send you marketing communications and to set non-essential cookies, such as analytics and advertising cookies. You can withdraw consent at any time — by using the unsubscribe link in our emails, or by reopening your cookie preferences — without affecting processing carried out before withdrawal.

Legal obligation

We process and retain certain data, such as transaction and invoice records, to comply with our legal obligations, including tax, accounting and consumer-protection laws.

4. How we use your data

In summary, we use your personal data to:

• Process, confirm, fulfil and deliver your orders, and handle returns, exchanges and refunds.
• Take and reconcile payments through Stripe and PayPal, and detect and prevent fraudulent transactions.
• Provide customer support and respond to your enquiries.
• Operate, maintain, secure and improve our website and product range.
• Send you marketing communications about new prints and offers, where you have asked to receive them.
• Comply with our legal, tax and accounting obligations and enforce our terms.

5. Sharing and third parties

We do not sell your personal data. We share it only with trusted parties who help us run our store, and only to the extent necessary. These include:

• Payment processors — Stripe and PayPal, who process your payment securely on their own PCI-DSS-compliant systems.
• Shipping and fulfilment carriers, who need your delivery details to ship your order.
• Analytics providers, who help us understand how the store is used (where you have consented to analytics cookies).
• Marketing and advertising partners, who help us reach and measure audiences (where you have consented).
• IT and infrastructure providers, including hosting, email and customer-support tools, acting on our instructions.
• Legal, regulatory and law-enforcement authorities, where we are required to disclose data by law or to protect our rights.

Where these parties process personal data on our behalf, we put appropriate agreements in place requiring them to protect your data and to use it only for the purposes we specify.

6. International data transfers

FASHION TEXTILE OF FLORIDA LLC is based in the United States, and our systems and several of our service providers are located there. If you visit us from the EEA or the UK, your personal data will be transferred to and processed in the United States, which may not provide the same level of data protection as your home jurisdiction.

Where we make such transfers, we rely on appropriate safeguards, including the European Commission’s Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum, together with additional measures where needed, to ensure your data remains protected. You can contact us to ask for more information about these safeguards.

7. Data retention

We keep your personal data only for as long as we need it for the purposes set out in this policy. Order and transaction records are retained for the periods required by applicable tax, accounting and consumer-protection laws, after which they are deleted or anonymised. Marketing data is kept until you unsubscribe or withdraw consent, and support correspondence is kept for as long as needed to resolve and evidence your enquiry. When data is no longer required, we securely delete or anonymise it.

8. Your rights under the GDPR

If you are in the EEA or the UK, you have the following rights in relation to your personal data, which you can exercise free of charge:

• Right of access — to obtain confirmation of whether we process your data and a copy of it.
• Right to rectification — to have inaccurate or incomplete data corrected.
• Right to erasure — to ask us to delete your data in certain circumstances.
• Right to restriction of processing — to ask us to limit how we use your data in certain circumstances.
• Right to data portability — to receive your data in a structured, machine-readable format and have it transmitted to another controller.
• Right to object — to object to processing based on our legitimate interests, and to object to direct marketing at any time.
• Right to withdraw consent — to withdraw any consent you have given, at any time, without affecting prior processing.
• Right to lodge a complaint — to complain to your local data protection supervisory authority if you believe we have not handled your data lawfully.

To exercise any of these rights, contact us at privacy@fltextile.shop. We aim to respond within 30 days. We may need to verify your identity before acting on a request.

9. Your California privacy rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the following rights regarding your personal information:

• Right to know — what categories and specific pieces of personal information we collect, use, disclose and share.
• Right to delete — to request deletion of the personal information we hold about you, subject to legal exceptions.
• Right to correct — to request correction of inaccurate personal information.
• Right to opt out of sale or sharing — to direct us not to sell or share your personal information.
• Right to non-discrimination — to receive equal service and pricing when you exercise your privacy rights.

We do not sell your personal information for money. However, our use of advertising and analytics cookies may be considered “sharing” of personal information for cross-context behavioural advertising under California law. You can opt out of this sharing at any time through our Do Not Sell or Share My Personal Information page, or by adjusting your cookie preferences.

We will respond to verifiable California requests within 45 days, as required by law. You may use an authorised agent to submit a request on your behalf, subject to verification.

10. Cookies

We use cookies and similar technologies to operate the store, remember your cart, understand usage and, with your consent, personalise and measure marketing. Strictly necessary cookies are always active; all other cookies load only after you opt in. For full details and how to change your choices, see our Cookie Policy.

11. Data security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access, including encryption of data in transit, access controls, and the use of PCI-DSS-compliant payment processors that handle card data on their own secured systems. No method of transmission or storage is completely secure, but we work to maintain safeguards proportionate to the sensitivity of the data we hold and review them regularly.

12. Children’s privacy

Our store is intended for adults and is not directed to children under the age of 16. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal data, please contact us at privacy@fltextile.shop and we will take steps to delete it.

13. Changes and contact

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The “Last updated” date at the top of this page shows when it was last revised, and material changes will be highlighted where appropriate. For any privacy question or to exercise your rights, contact our privacy team at privacy@fltextile.shop. We aim to respond to all requests within 30 days.